I have worked with Steve Furrer since 2004 and developed a very close working relationship. Steve's organization has been awesome to work with and always available when needed. I especially appreciate the professionalism and attention to detail which has help our organization raise venture capital and ultimately supported the sale of our company. I highly recommend Furrer for companies looking for a firm that can handle the needs of emerging companies from basic accounting through Tax planning and financial planning.
We have been personal and business customers of Furrer & Associates for over 10 years and I highly recommend their firm. The staff is friendly, easy to work with and knowledgeable in all areas of accounting and book keeping. We sold our prior business to start a new business and Furrer and Associates were there to guide us through this change making our transition seamless. We hope to open additional locations and will count on Furrer & Associates for their continued guidance and support.
Do not use this firm for your tax return. The CPA’s have all the necessary credentials but are very careless. I found two mistakes totaling over $1500.00. I have no tax training. If I did not catch these mistakes nobody would have. These were both very, very stupid mistakes that should never occur at a professional accounting firm. The CPAs at this firm, was told directly by the CPA that completed my taxes, are not ‘trained’ by Furrer to check their work after it goes through the software nor are they required to compare the results to the previous year. The CPA actually blamed both of these mistakes on the software and expected me to be satisfied with this response. I hired them to use their ability not to blindly rely on the software. I thought I was paying for the expertise of a competent CPA or I could have just bought turbo tax and do it myself for a lot less money. I never received an apology from Steve Furrer until I contacted him. I found out that he loves to brag about his credentials but I honestly only care about his results and here he failed miserably. Eventually, after I forced the situation, Steve agreed to refund the $500.00 fee he charged me. Two months later no refund. I emailed him and he actually emailed me back stating “he forgot”. That speaks to his attitude. I have several other issues as well with his customer service skills but I believe I have made my point. There are many other tax preparers out there that actually care about their customers and want to earn your business....Steve Furrer is certainly not one of them. My confidence level with this firm could not be lower, and I still do not know if my taxes are done correctly. Call the next firm on your list, find someone who actually cares.
We have used Furrier & Associates for both our personal & business taxes for many years now. They have exceptional customer service and are extremely professional. I have even referred several of my clients to their firm. I would highly recommend them to anyone who is looking for a tax advisor.
I have been using Furrer and Associates for many years now and I find their services to be extremely useful year after year. They do my corporate and personal taxes, and their prices are extremely fair. They respond within a day to all of my question, both the mundane and the more technical ones. When it comes to taxes it’s a matter of balancing the costs and the service and they do a great job at keeping these in tune with one another.
Furrer Associates Inc Cpa S is a US Accounting firm based in Westlake, Ohio. Furrer Associates Inc Cpa S is located at 28045 Clemens Rd, Westlake, OH 44145, USA.
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